On April 4, 2017 we posted Private Debt Collection of Some Overdue Federal Taxes Starts in April! where we discussed that the IRS announced that it plans to begin private collection of certain overdue federal tax debts next starting April 2017, the Internal Revenue Service will begin sending letters to a relatively small group of taxpayers whose overdue federal tax accounts are being assigned to one of four private-sector collection agencies.
The IRM update contains the following information with respect to taxpayer contact with IRS after his receivable has been assigned.
If the taxpayer wants to set up an installment payment agreement, IRS employees will advise the taxpayer that he must work directly with the PCA and will provide the taxpayer with the PCA phone number.
If the taxpayer states to IRS that he does not want to work with the PCA, IRS will advise the taxpayer to submit a written request to his assigned PCA.
If the taxpayer states he feels he is being threatened, he has a reason to believe he is being scammed, or he has a complaint about how the PCA is handling his account, IRS will advise the taxpayer to contact the Treasury Inspector General for Tax Administration (TIGTA) Office of Investigations.
If the taxpayer has any other account issues, IRS will advise the taxpayer that he must work directly with the PCA and will provide the taxpayer with the PCA phone number.
with the PCA and will provide the taxpayer with the PCA phone number.
Read more at: Tax Times blog